Buying a Bike
I want to buy a bike. What do I do?
All of our bikes are now sold at our Trinity Market Cycle Hub in Hull. You can pop in during our open hours or call our onsite mechanic on 07869 680 943.
I want to buy a bike. What are your price ranges?
Can I reserve a bike that I have seen?
Unfortunately not no. If a bike you like has gone by the time you visit us, we have plenty of other bikes available.
Do you accept card payments?
Yes we do!
I'M looking for a specific type of bike, can you help me?
As we rely on donations, we can't say what types of bike we will have in stock. As we are a small team, it is difficult for us to respond to everyone's requests for bikes. You are best to come down to our unit to have a look for yourself.
Do you sell electric bikes?
It is very rare that we will have an electric bike for sale as we rely on donations. If we do have one, we will advertise it.
I want to buy A bike for my child, they are 8 years old - what do you have available?
If you require a bike for a child, we need to know the exact height. Without this, we may size up a bike incorrectly.
I bought A bike from you and it's faulty, what do I do?
If your bike is found to be faulty within 30 days we can offer you a full refund or a repair. After 30 days, we are able to exchange the bike, repair it or offer a partial refund.
Servicing and Repairs
Do you offer servicing and repairs?
I'm not sure what needs fixing on my bike, can you help?
Bring your bike down to one of our workshops where one of our mechanics will provide you with a free assessment of what work needs doing to your bike.
Do I need to book my bike in before I bring it?
You can drop your bike in anytime during our open hours, however we can't promise our mechanics will be able to conduct the repair straight away.
Donating a Bike
I want to donate a bike but it's missing some parts, will you take it?
Yes we will. We accept bike donations in any condition, including kids bikes.
I have a donation, how do I get it to you?
Bikes can be donated at our Cottingham site, ERYC Depot (Beverley), Driffield Showground, Bridlington Foreshores Office or Trinity Market.
I don't live near any of the donation stations, what do I do?
Contact our office and we can collect your bike. This won't be immediate, you will have to wait till we're in the area.
What are your opening times?
We are open Monday - Thursday 09:00 till 16:30 and close at 16:00 on a Friday. Unfortunately we are not open on a weekend unless for an event. In this case, it will be advertised.
Are you a business?
No, R-evolution are a charity. Any profit goes straight back into our projects.
Where do you get your bikes from?
All our bikes are donated. We do not offer trade ins or buy bikes off individuals in exchange for discounts on our bikes for sale.
Where are you based?
Cottingham! To find us just drive past the train station and we are the second premises on the left.
I'm interested in volunteering with R-evolution, how do I get involved?
I'm interested in joining one of your training programmes, how do I get involved?
If you would like to be a part of either our Horticulture Project or Bike Project then please contact Francesca, our Life Coach Co-ordinator: email@example.com / 01482 844422